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©CitrusLux 2025

Who We Are

Discover the Difference

CitrusLux is a modern cleaning company based in Luxembourg, dedicated to delivering exceptional residential and commercial cleaning services with a fresh, customer-first approach.

Our Mission

At CitrusLux, our mission is to elevate everyday spaces through exceptional, detail-driven cleaning that brings clarity, calm, and comfort. We believe clean spaces create better living and working experiences. Whether it’s your home, office, or rental, our trained team brings consistency, care, and a touch of luxury to every visit.

What We Do

We provide tailored cleaning services for homes, offices, and rental properties across Luxembourg. From deep cleans to regular upkeep, our services are flexible, professional, and designed around your needs. Every space we touch is left refreshed, hygienic, and inviting.

Why Choose Us

We combine professional expertise with a personal touch. Our team is trained, reliable, and committed to excellence, so you can trust us to handle your space with care. With CitrusLux, you’re choosing peace of mind, quality results, and a consistently high standard of service.

Our Journey

CitrusLux began in 2021 with a simple goal — to bring a higher standard of cleaning to homes and businesses in Luxembourg. Since then, we’ve grown through word of mouth, loyal clients, and a strong commitment to quality and care. What started as a small local service is now a trusted name for both residential and commercial cleaning.

  • Humble Beginnings

    CitrusLux started as a small local cleaning service with just one bucket, one mop, and big ambition.

  • Building Trust

    Word of mouth spread. With a growing reputation for reliability and quality, we began expanding our client base.

  • Expanding Our Reach

    We scaled our operations, added new team members, and introduced flexible residential cleaning packages.

  • Entering the Commercial Space

    CitrusLux took on its first commercial contracts, marking a new chapter in professionalism and scale.

  • Growing with Purpose

    Now serving both homes and businesses across Luxembourg, we continue to grow with a focus on eco-friendly practices and exceptional service.

Join CitrusLux

Whether you’re looking for dependable cleaning services or seeking to be part of a team that values quality and care - CitrusLux welcomes you. Discover the difference a dedicated approach makes.

Free Consultation

Terms of Service - CitrusLux

Last updated: April 15, 2025

1. Agreement Overview

By hiring CitrusLux, you agree to the following Terms of Service ("Terms") for the cleaning services provided. These Terms govern the relationship between you (the "Client") and CitrusLux ("the Company," "we," or "our"). Please read these Terms carefully before using our services.

2. Services Provided

We provide cleaning services as outlined in the quote provided and agreed upon by both parties. Services may include, but are not limited to:

  • Residential cleaning
  • Commercial cleaning
  • Move-in/out cleaning
  • Deep cleaning
  • One-off cleaning
  • Tailored cleaning

Any additional services outside of the agreed-upon quote will incur extra charges, which will be discussed and approved by the Client in advance.

3. Scheduling & Cancellations

Scheduling: Appointments will be scheduled based on availability and the Client's preferred timing. We will notify the Client of any changes in advance.

Cancellations: Clients must provide at least 48 hours' notice for cancellations. Less notice may result in a cancellation fee.

4. Payment Terms

The agreed-upon price is outlined in the quote. All payments are due upon completion unless otherwise specified.

5. Access & Security

The Client agrees to provide the necessary access to the property. CitrusLux will take precautions but is not liable for any non-cleaning-related damages.

If security systems are in place, the Client must provide relevant access information beforehand.

6. Liability

Damage: We are not liable for damage to fragile or unsecured items. Please notify us of any special care items.

Insurance: CitrusLux carries general liability insurance for our team's and your property's protection.

Satisfaction Guarantee: Please notify us within 24 hours if you're not satisfied with the service.

7. Client Responsibilities

The Client should ensure areas are safe and accessible, and remove personal or valuable items prior to service.

8. Health & Safety

We reserve the right to refuse services in unsafe or hazardous environments. Clients will be notified if such conditions are found.

9. Termination of Services

Either party may terminate the agreement with written notice. Payment for completed services remains due.

10. Privacy & Confidentiality

We respect your privacy and will not share personal information unless required by law. Data may be used for billing and communication purposes.

11. Indemnification

The Client agrees to indemnify CitrusLux from any claims resulting from breaches of these Terms or failure to follow safety instructions.

12. Modifications

We reserve the right to update these Terms at any time. Continued use of our services signifies acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of Luxembourg. Any disputes will be resolved in Luxembourg courts.

By accepting our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

Privacy Policy - CitrusLux

Last Updated: April 15, 2025

At CitrusLux, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our cleaning services or visit our website. We're based in Luxembourg, Europe, and we are committed to respecting your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

  • Contact Details: Your name, address, phone number, and email.
  • Service Information: Details about the cleaning service you request, including the date, time, location, and any specific instructions.
  • Payment Information: We use secure third-party providers (e.g., Stripe or PayPal) and do not store card numbers.
  • Website Data: Basic analytics like page views and visit duration through cookies and tracking tools.

2. How We Use Your Information

Your information is used to:

  • Provide and manage your bookings.
  • Communicate with you regarding services or inquiries.
  • Send quotes, invoices, and receipts.
  • Improve our customer service and internal operations.

We never sell or rent your data to third parties.

3. How We Protect Your Information

CitrusLux uses secure systems and takes appropriate technical and organizational measures to safeguard your data. Access is limited to only those who need the information to perform their duties.

4. Cookies & Website Tools

Our website may use cookies to track anonymized usage behavior for performance improvements. You can manage your cookie preferences through your browser settings.

5. Your Rights (Under GDPR)

As a resident of the EU, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Withdraw consent for data usage (like marketing emails).
  • File a complaint with Luxembourg's National Commission for Data Protection (CNPD).

To make a request, email us at info@citruslux.lu.

6. Changes to This Policy

From time to time, we may update this Privacy Policy. If we make significant changes, we’ll notify you on our website or via email. The latest version will always be available here with an updated date.

7. Contact Us

Email: info@citruslux.lu

Location: Luxembourg, Europe